Kenara reads your Google reviews and writes a reply to each one in your voice, before you open it. You skim, change anything you want, and the ones that need real thought are already at the top.
For any business with a Google Business Profile.
Signing in doesn't change anything on your Google listing. Nothing is ever published until you've read it and approved it.
The repair itself was fine. But I was quoted $340 on the phone and the final bill came to $475, and nobody called me about the difference.
Written for you
Sandra, you're right that a call should have come before anything went past the quote — that part's on me, and I'm sorry it didn't happen. I'd like to go through the invoice with you line by line so you can see exactly what's on there. Give me a call when you have a few minutes and we'll get it sorted.
— Dave, Owner
An example, not a real customer. Your replies use your own name and sign-off.
Kenara is new, and it's built and run by one person rather than a call centre. We're working with a small number of businesses to get the replies right before we charge anyone — so there's no price and no card, and you can stop whenever you like.
If you'd rather ask a question before signing in, that's the sensible thing to do. Get in touch and you'll get a reply from the person who built it.